About this Website

This website is administered by Molten USA, Inc. and is referred to as ‘this website’ below.

Exemption from Liability

Although every effort has been made during the creation of this website to ensure the accuracy of the information provided, no responsibility of any kind is accepted for any damage or injury arising as the result of any use or misuse of this website owing to misprints or other errors of any kind. Links to other websites are provided in order to enable customers to navigate smoothly and easily between this website and others; however, no guarantee of any kind is offered in respect of any of these external sites. We retain the right to alter or delete information on this website at any time without prior notification.

Use of Personal Information

On occasion, Molten collects personal information about its customers through questionnaires, responses to promotional campaigns, and other means for the purposes of improving the quality of our products and services, for gauging customer response to our marketing activities, and for the purpose of sending out prizes and promotional gifts. Such information will not be used without permission for any other purpose, or passed to a third party (except when required to do so by law).


Right of Refusal

Molten USA reserves the right, at its sole discretion, to cancel or refuse any order for any reason. Some situations that may result in your order being cancelled or refused are: (i) limitations on quantities available for purchase; (ii) inaccuracies or errors in product or pricing information on the Site; or (iii) our inability to confirm or obtain authorization for charges to your credit card. We may also require additional verifications or information before accepting any order. Molten USA will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit in the amount of the charge to your credit card.


Disclosure, Alteration and Deletion of Personal Information

In a case where a customer desires disclosure, alteration, or deletion of his or her personal information, we will take appropriate steps to comply once we have ascertained that the request has come from the individual involved.


Terms of Idea Submission

Molten does not accept submissions of ideas and/or inventions from our customers.
In the case of submission of unsolicited information (hereinafter "ideas and/or inventions"), we are not obligated to respond to any submissions.
Submission of ideas and/or inventions will signify your consent to the terms of this policy.

1. Molten has no obligation to keep any ideas and/or inventions submissions confidential or proprietary.
2. Molten has no obligation to consider, review, or implement the submission.
3. Molten has no obligation to make any compensation for the submission of the ideas and/or inventions.
4. Without limitation of the foregoing points 1-3 above, Molten shall take no responsibility for the submitted ideas and/or inventions.


Use of Cookies

Cookies are not used on this website except where explicitly stated..

Policy Changes

Changes are occasionally made to the content of this policy, so please check this page regularly. Notification of any particularly significant changes will be given on this website in readily understandable manner.


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